Privacy Policy

Who we are

MaxillaPro, operated by Maor tsitrom, Rambam 35, Ra’anana, Israel, is responsible for the personal information described in this policy. Contact: maorswebs@gmail.com.

Information we collect

• Order information: name, shipping and billing address, email, phone number if provided, and products ordered.
• Payment information: payment providers process payment information. We do not receive or store full card numbers.
• Communications: messages submitted through the contact form or by email, including the name, email address, message, and consent you provide.
• Technical information: limited device, browser, IP, and request information that hosting, security, Shopify Checkout, and service providers may process to operate and secure their services.

How we use information

• To process and deliver an order, handle refunds, and provide support (performance of a contract).
• To prevent fraud and secure the Site (legitimate interests).
• To meet tax, accounting, and legal obligations (legal obligation).
• To respond to contact-form inquiries (your request and, where required, your consent).
• To send marketing only with your consent, where marketing is offered.

Who we share information with

We share personal information only with providers that help run the store: Shopify and payment processors for checkout; the fulfilment partner/supplier, shipping carriers, and customs authorities for delivery; and FormSubmit, the third-party relay used to deliver contact-form submissions to maorswebs@gmail.com.

This website does not currently load analytics or advertising trackers. If that changes, this policy and cookie choices will be updated before those tools are used.

International transfers and retention

We, suppliers, and service providers may operate in Israel, China, the United States, and other countries. Where required, we rely on lawful transfer mechanisms such as adequacy decisions or standard contractual clauses.

Order and tax records are retained for 7 years or longer if law requires. Marketing data is retained until you unsubscribe. Contact messages are retained only as long as needed to answer the inquiry, maintain support records, or meet legal obligations. FormSubmit documents that it retains submissions in its own service for a limited period; review its current terms and privacy information before relying on the form.

Your rights

Depending on where you live, including under EU/UK GDPR, Israel’s Privacy Protection Law, and US state privacy laws, you may have rights to access, correct, delete, restrict, object to processing, portability, withdraw consent, or opt out of targeted advertising and sale/sharing where applicable.

To exercise a right, email maorswebs@gmail.com. We aim to reply within 30 days. You may also contact your local data-protection authority, including Israel’s Privacy Protection Authority where relevant.

Security, children, and changes

We use encrypted connections and reputable service providers and limit access to personal information. No system is completely secure, but we take reasonable steps to protect information.

The Site is not directed to children under 16, and we do not knowingly collect their information. We may update this policy and will post the new date at the top.

Contact

Contact MaxillaPro at Rambam 35, Ra’anana, Israel or maorswebs@gmail.com.