Shipping Policy

Where we ship

We ship worldwide. Shipping is free on all orders.

Processing and estimated delivery

Orders are processed within 1–3 business days. Delivery estimates begin after processing and are estimates, not guarantees. Customs, weather, holidays, and carrier delays can occur. Orders may ship directly from a fulfilment partner and may arrive in separate packages.

• Israel: 7–14 business days.
• United States: 10–20 business days.
• Europe / UK: 8–18 business days.
• Rest of world: 10–25 business days.

Tracking

You will receive a tracking number by email once your order ships.

Customs, duties, and taxes

Your order may be subject to import duties, taxes, or customs handling fees charged by your country. These are not included in prices or free shipping unless Shopify Checkout expressly shows them before payment. They are determined by local authorities, are the customer’s responsibility, and may be paid on delivery or to the carrier.

Address accuracy

Please check your address carefully. If a package is returned because an address is incorrect or incomplete, we can re-ship it at your expense or refund the order minus original shipping costs.

Late, lost, or damaged orders

If an order has not arrived within 30 days of the order date, or it arrives damaged, email maorswebs@gmail.com and we will refund you in full or resend it, whichever you prefer.